Refund & Cancellation Policy

Last updated: August 11, 2026

This policy explains how cancellations and refunds are handled for services and products sold by Calecute Technologies LLC(“we”, “us”). It applies to both development engagements and subscription products such as DailyDo.

SaaS subscriptions

Subscriptions are billed monthly in advance and renew automatically until cancelled. You may cancel at any time from your account settings or by emailing us. On cancellation, your plan stays active until the end of the billing period already paid for, and you are not charged again.

If you are charged in error — a duplicate charge, a charge after a cancellation, or a charge on an account you did not authorise — contact us within 7 days and we will refund it in full. Partial refunds for unused time within a billing period are handled on a case-by-case basis.

Fixed-price projects

Fixed-price work is invoiced against agreed milestones. You may cancel a project at any time in writing. On cancellation:

  • Milestones already completed and delivered are non-refundable.
  • Any amount paid in advance for work not yet started is refunded in full.
  • Work in progress on the current milestone is charged pro rata against the effort spent, and the balance is refunded.

If we cancel a project for any reason other than non-payment or breach of our Terms of Service, we refund all amounts paid for undelivered work.

Hourly contracts

Hourly work is invoiced monthly in arrears for hours actually worked, so there is nothing to refund on cancellation. Either party may end an hourly contract with 14 days’ written notice. Any retainer held in advance and not consumed is returned in full.

How to request a refund

Email info@calecutech.com with your invoice number or the email address on the account, and a short description of the issue. We acknowledge every request within 2 business days and aim to resolve it within 7 business days.

Approved refunds are issued to the original payment method. Depending on your bank or card issuer, the funds typically appear within 5–10 business days of the refund being processed.

Chargebacks

If you believe a charge is incorrect, please contact us before raising a chargeback with your bank. We resolve almost all billing issues directly and far faster than the dispute process.

Contact

Calecute Technologies LLC
Kozhikode (Calicut), Kerala, India
info@calecutech.com